“Bridgette is one of those people born to manage customer relationships. Her positive energy, natural way of engaging, and unmatched work ethic make her an effective leader and loved by all she works with. She thoughtfully coaches her team to help them reach their potential as individual contributors, but also meet customer requirements and go-to-market plans. Bridgette is laser focused on revenue growth, but never loses sight of customer satisfaction as the core of that growth. Her work product is outstanding as she is able to condense complex customer dynamics into meaningful and digestible executive summary. She cares about building and nurturing relationships across the organization to create a positive work environment and the kind of culture people want to be part of.”

—- Julie, Chief Revenue Offier and my previous boss

“Customer obsessed. Culture champion. Executive presence. Amazing team builder. These are some of the key traits that come to mind from my time working with Bridgette. She helped create our culture of customer obsession at Synctera and made every day more enjoyable for her team, customers, and her cross functional partners. What a privilege to work together!”

—- Shep, COO and previous peer

“Bridgette’s focus and obsession with the success of her customers is inspiring and evident in everything she does. I had the privilege of working with her on many critical clients and she was instrumental in helping us push forward on important issues. Bonus: super fun to work with and always a spot of brightness in our day-to-day work.”

—- Mitchell, Chief Risk Officer and previous peer

“If you are looking for someone who can stand up a new customer success organization and build great relationships with strategic partners, then Bridgette is your person. In our time working together, she focused a great deal on building relationships based on mutual trust and communication. She was always advocating for our best interests, and had a strong understanding of FinTech partnerships in banking. Her leadership capabilities are second to none and she spent a great deal of time building a culture focused on customer experience. She has a fantastic work ethic and is always willing to put in the extra effort to get the job done.

Bridgette will bring strong leadership and a customer focus to any organization, and I hope to have the ability to work with her again in the near future.”

—- Patrick, Head of Fintech Partnerships and BaaS, previous customer

“I can say that I honestly think you are a very detailed, organized individual who thinks long-term. You are naturally analytical. You care deeply for the end-user, which makes you very relatable. You are strong, passionate, and smart. You know the space and you are not afraid to ask questions and advocate. You are also fair and very open to ongoing feedback and team building.”

—- Global Account Manager at previous strategic partner organization

“I think your ultimate super power is that you truly care about people. That caring goes beyond work. You truly care about the person as a whole, and you are so genuine.”

—- Michael, Founder & Principal, reported to me at previous tech. company

“I worked with Bridgette at Synctera where the led the customer success group. She was wonderful to work with, approaching everything with a dose of positivity. She had a close relationship with clients, understanding what was needed to maintain a great rapport. She always looked out for her team, and added a lot to the company culture.”

—- Eliana, VP of Business Dev., and previous peer

“Bridgette is one of the top leaders in the Fintech / BaaS space. She is brilliant and doesn’t hesitate to think outside of the box. I truly enjoy working with her.”

—- Kevin, President / CEO / Chairman, previous customer and strategic partner

“Bridgette was one of the best managers I have ever had. She has a positive energy about her that is infectious and made each day brighter. She is a great problem solver and helped me and our team navigate through the cross functional alignment that was required to get FinTechs live. The learnings I received from Bridgette have helped me in both my professional and personal life and I would be lucky if I could work with her again.

She is truly an inspirational leader. Her communication style and work ethic are areas I aspire to be half as good. I will carry on these learnings for the rest of my professional career and into my personal life.”

—- Vinny, Financial Services Leader and Customer Success, previously reported to me

“Bridgette is the epitome of a world-class customer advocate! Working with her, I have learned so much about the needs of tech companies in different stages of their customer journey as well as knowing how to build effective processes to nurture and grow relationships. She is laser focused on driving for results and understands how to effectively manage the expectations of different stakeholders.

She is an empathetic and thoughtful leader and manager, knowing how to support her team for continued success with their customers and career growth. When I was struggling to make ongoing traction in fully implementing a Fintech due to bank partner delays, she was able to step in and take the initiative to plan out alternative options for Fintech and bank partners that led to mutual success, easing my ability to facilitate both party’s successful launches. Being on her team has been a pleasure and an incredible opportunity to see a leader truly exemplify followership!”

—- Yvonne, BaaS Strategy and Customer Success, previously reported to me

“Bridgette has been one of my favorite people to work with. She makes everyone feel heard and pushes everyone towards the finish line without being overly aggressive. I’m fairly certain she could run circles around most sales folks if she decided to move away from customer success!”

—- Leif, previous customer

“Bridgette is someone who fully invests herself in her work, her team, and her mission. She is truly customer obsessed - always connected and willing to go the extra mile to ensure that our customers are heard and have what they need to succeed. Bridgette is also a culture champion - lighting up the room (or screen) with her genuine nature, she is able to form strong relationships both externally and internally. One of the best managers I've had, and someone I look forward to working with again!”

—— Simran, Customer Success and Implementation, previously reported to me

“I've had the privilege of working on Bridgette's team and learning directly from her. Saying that Bridgette is customer obsessed is an understatement. The amount of time and work that she dedicates to her customers' and team's success is truly awe-inspiring. She is a superwoman - I don't know how she does it all. Her relentless hard work and thoughtful leadership motivates me to push myself every day. Bridgette is also always the brightest light in every room. Her charismatic nature puts everyone at ease and makes every conversation enjoyable. Our customers get so happy every time she joins a meeting!”

—- Kathy, Manager Implementations, previously reported to me

“Bridgette’s super power is acknowledging individuals by making them feel heard. She is intentional with every interaction and that makes you genuine. When I interact with folks at work, most of the time it’s just transactional but that wasn’t the is never the case with Bridgette.”

—- Danny, previous partner