Hi, I’m Bridgette, a forever-loving and evolving CX executive that just can’t shake off the goosebumps for exceptional customer experience. As I learn new things, I like to share them here with hopes I am doing my service for the larger CX tribe as we all feel dutiful to bringing positive impact.

I hope you take something great from this space lend your voice in any of the posts that speak to you!

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I'm always happy to meet new faces with common interests and ambitions for CX. Whether you are interested in connecting with me on where I can help you, or your organization, continue to do amazing things ... want to collaborate on a piece, a conference, a speaking engagement ... or just want to say hello, I'm all for it!

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